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Medical Repatriation for Hospital Case Managers and Discharge Planners

Updated: Jun 14, 2023


Hospital Case Managers
Hospital Case Managers

Medical repatriation is the process of moving a patient from one country to another for medical care. It can often be a complex and lengthy process, requiring coordination between hospitals in different countries, insurance companies, and other agents involved in the transfer. Therefore, it is essential that hospital case managers and discharge planners are familiar with the principles of medical repatriation in order to ensure the successful transfer of a patient.


Assistance for Nurse Case managers and Discharge Planners for medical travel.


Medical repatriation involves several steps that must be taken in order for it to be successful. First, the hospital case manager or discharge planner must contact the insurance company’s approved medical director to verify the coverage and determine if they will approve the repatriation. The next step is to contact the medical director in the receiving country to determine their requirements and ensure the patient will receive proper care upon arrival. Once the arrangements have been made, it is important that a detailed transport plan is created. This should include an itinerary of each leg of the journey, details on any special medical needs that must be met during transit, and an explanation of how the patient’s medical records will be sent to the receiving facility. Depending on the situation, a special service provider may need to be hired in order to get the patient home safely and securely. This could include an air ambulance or other transportation services with medical personnel onboard. The hospital case manager or discharge planner must also coordinate any necessary documents and other paperwork such as visas, passports, and medical clearances.


Once the patient has been repatriated, it is important to keep in contact with the receiving facility in order to check on their progress and provide any additional assistance if necessary. The hospital case manager or discharge planner should also follow up with the family of the patients to ensure that they are satisfied with the repatriation process and to make sure everything is going according to plan.


Medical repatriation requires a high level of attention and coordination, so it is important for hospital case managers and discharge planners to have a good understanding of all the necessary steps involved in order to ensure that the patient arrives home safely and smoothly. By following these steps and offering the necessary support to the patient, case managers and discharge planners can help ensure that their patients are well taken care of both during and after repatriation.

By providing a safe medical repatriation process, hospital case managers and discharge planners can give their patients peace of mind knowing that they will be taken care of even when far away from home. Hospital case managers and discharge planners should start by obtaining a list of all medical requirements for the patient’s repatriation, such as any necessary approvals or paperwork needed to travel. They should also be familiar with what type of transportation is allowed and if any additional medical care will be required while in transit.


Once all the necessary arrangements have been made, hospital case managers and discharge planners should make sure that the patient is provided with a detailed schedule outlining their travel. They should ensure that all of the medical personnel involved receive the same information in order to provide seamless care during the trip. This may include contact information for family members and friends who can provide additional support if needed.


Finally, hospital case managers and discharge planners should follow up with the patient to ensure that their medical repatriation was successful. They should be prepared to offer additional support if needed and keep track of any changes in the patient’s health or condition while they are in transit. By taking these steps, they can help ensure that the patient is safe and receives the best possible care while they are away from home.


Medical repatriation can be a stressful experience for both hospital case managers and discharge planners, as well as for patients who require this type of travel. However, with careful planning and preparation, it can be managed successfully so that everyone involved receives the best care possible. By understanding all of the details involved in medical repatriation and following best practices, hospital case managers and discharge planners can help ensure a safe and successful experience for their patients.


This article has provided an overview of medical repatriation, how it works, and some important considerations for those who are responsible for arranging this type of travel. RN MEDFLIGHTS can assist in help coordination of medical travel and insuring your patient arrives safely.



Medical Repatriation
Medical Repatriation

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